JOURNALS OF A FILIPINO SEAMAN

Had been quite a while since I logged in and wrote something on my journal, My attention was briefly occupied for a few days taking care of my mom who was sent on the hospital for apparently suffering from chronic kidney disease. This wacked of ride lasted for more than a week as mom got hospitalized and confined over it. Initially the doctors though that mom had to be strapped and hooked up to the dialysis machine just to save her life, fortunately further lab results test showed that will not be the case although it was obvious that mom had indeed had problems related on the kidneys. My younger sister was definitely and no doubt a big help in getting mom out of the hospital, and took care of everything even the financial aspect and some medical decisions to be made. If it were not for my sister then mom could still have been stuck up to now on the hospital and I'm still left figuring out what to do next.  I would also like to thank "Uncle Panong" (Mom's cousin)  who...

Garden at a public hospital , Glad they took some time for the ambiance   QA reports on my calls haven't been turning out positive and for some way I always get  mark down on almost everything on my calls. Anyway what is to expect on QA's right ? Their job as far as I know is to make life more difficult in the call center , and it's their job to hunt us down and be a fault finder. According to the reports I received I already have a mark down for D.P.A. (verbal Password to be asked on the caller during the call ) twice for the record and that If received another , then it will be the final before getting fired, Well I guess that's the way of life in the call center and that sooner or later I'd get caught by the QA one day when I'm really having a bad day and be summarily fired without any due process. Newly opened McDonald's  beside my house , soon I'b be eating my way to happiness  Quite honestly I'm not bothered at all by this and practically sp...

Who could have ever thought that I had lasted this long in TRANSCOM, Up to now I am still absorbing the details on my mind that I had made it past the "Nesting Phase" even though my Stats in work were the lowest on all the seven remaining agents in the group. Yes hard to believe even in the logical sense that I had been accepted and endorsed to work in the production floor , as a matter of fact my working status was even the subject of discussion between "Norman" and some unknown guy from the brass for a week , Deciding whether or not I would be fired. I guess the overall decision that made me to be kept around by TRANSCOM was the fact that I had a perfect attendance , as in no absences or late in training ( that is what "Norman" said to me) beyond that I could just be added to the numbers in attrition rate (employee's fired). My newly purchased Andriod tablet Honestly my primary mission here at TRANSCOM is just to stay for a month, no more than a simp...

Terrible long line of applicants in Career  Upon the insistence of my dad that i should look back and explore possible companies out there that might accommodate me in the maritime, I did went out to look for another. My only link to this is either my Uncle Mel thru Scanmar shipping company and another named Capt N. Betts from Career Philippines Ship management. Since the previous company i went to look for a job didn't even bothered to call me or at least get my papers, I could only guess that Scanmar Shipping Company is not going to take interest in me, After all its been 11 months passed since my resume was put in their office and they never even got the trouble to at least notify me if I got the job or not.  I guess the rumors i heard that Scanmar Shipping being a bastard company might be right afterall , I should have known better...... D/C employees waiting for "quasi militaristic training"  Anyway now comes the 2nd option and see if Career and "...

Changes in schedule has brought me to around 11pm to 8am shift, and there are only a few calls in UK during that time period (equivalent to 3pm to 12midnight). And as a result I only get to have very few calls during that shift and tremendously long avail time. The "Avail" time was so long that the recorded time was beyond an hour. According to "Norman" this schedule will be put on the run for us for about several months, which meant that were stuck having long avail times, until someone from opts figures something out on our schedules. Not that I'm complaining , I think having long avail times are quite great and relieves stress  , however too much avail time is too bad also in call center agents as most of them get lazy and arrogant and in some rare cases pick on other agents. During this week , our group suffered yet another lost  and two agents got fired,  It was "Badong" and "Chard" that got hit this time. It was a tough decision for ...